Traditional approaches to delivery, implementation and support are not suited to changing customer expectations, demands and needs.
To stay current, organisations need to be able to adapt to the technological pace of change as well as the expectations of users.
Digital transformation applies agile ways of working across organisations and provides the best chance of continued delivery of value to users quickly and consistently.
Digital Transformation is not easy and not something that can be done overnight.
It's a complex endeavour because it involves people, culture, technology, strategy and process.