Consultancy Services

Supporting your digital transformation

Digital Transformation is a necessity for many organisations that develop and deliver digital products or services.

Such organisations need to ensure that they are able to continuously deliver value to customers and users as efficiently as possible.

  • It requires a constant focus and alignment with the changing needs of customers and users.

  • It requires responsive delivery teams that have the appropriate capability and capacity.

  • It requires a supporting environment that enables digital delivery teams and nurtures an effective agile delivery culture.

Each organisations digital transformation is specific to them and the extent of transformation needed is not pre-determined. There is no blueprint for the perfect digital delivery organisation.

Digital Transformation needs to consider all aspects of how the organisation operates to deliver its digital services.

It requires modelling of delivery structures and processes, and identification of the data and tools needed to operate the organisation.

Our digital transformation services provide support in helping to guide you through your digital transformation.

We can help you better understand your needs for digital transformation, and work with you to design a transformation strategy.

We can lead or support you in modelling delivery structures and organisation design, and help identify your capability and capacity need.

We can also help you design an appropriate implementation plan and help you deliver it.

Agile Coaching

Our coaches work with you and your teams on-site or remotely, for as long as you need them and in whatever capacity you need them.  They will help you and your teams optimise your ways of working to deliver value to your customers by developing an agile delivery culture.

They will help your teams to continuously improve how they work, developing experience and skills so that they can optimise their ways of working for themselves.

Our coaching services are always tailored to each customers individual needs, but generally we find they are most useful to teams that are new to digital delivery using agile ways of working. 

  • Our agile coaches advocate agile values and demonstrate agile principles in how they work, influencing others and nurturing an agile delivery culture.

  • Our coaches practice lean in everything they do, encouraging continuous improvement through identifying and eliminating waste from teams ways of working.

  • Our coaches instinctively spot gaps in agile understanding and skills and will provide appropriate training for teams, and mentoring for individuals.

  • Our coaches are experienced facilitators that can build a safe environment and provide an unbiased view to encourage discussion.

Delivery Management

Supporting teams deliver valuable products and services is the primary responsibility of Delivery Managers.

Often described as servant-leaders to the team, they serve the team by helping to identify and unblock anything that impedes the team from delivering value to users as efficiently as possible and they lead the team in their ways of working, aligning team members to work as one team.

Delivery Managers are experts in ways of working and understand the role of different specialisms in the team. They have the skills and experience to know how to spot gaps in capability and capacity, and know how to address them.

They focus on team health and welfare, nurturing an agile delivery culture and building a high performing team.

Unlike other suppliers, our Delivery Managers are backed up with the full support of all our professional agile training and consultancy services. It’s not unusual for our Delivery Managers to recognise a training need in their teams and deliver training themselves using our repository of agile learning content, case studies and activities.

Our Delivery Manager service is flexible and we often have Delivery Managers engaged with clients on 3 to 12 months contracts, usually on a full-time basis. At the other end of the scale sometimes our customers just need a part-time, temporary Delivery Manager. In either case and everything in between we can help.

Workshop Facilitation

Digital delivery teams recognise the need for effective communication. The problems they face are often complex, with multiple development and delivery options often coming from opposing perspectives. Teams require the environment, space and opportunity to discuss all issues openly, with everyone having an equal opportunity to contribute.

Our facilitators will work with you to ensure that the outcome of your workshop is clear and determine a strategy for ensuring that the outcome is reached. They will suggest different approaches, activities and discussion formats to engage all participants.

To find out more about our impartial, professional and friendly facilitators, please get in touch.

Design Sprint Facilitation

Design sprints have proven to be very successful in developing and testing prototypes within a week. Developed by Google Ventures, Design Sprints are a time-boxed, set of focused workshops that take place over the course of a week.

The format of a Design Sprint are described in the Design Sprint book and there is a comprehensive set of resources available on the design sprint book website.

We provide expert design sprint facilitators and resources at locations around the UK or at your offices.